Eau Salon requires our employees to keep a record of a credit card on file in order to reserve your appointment. However, We do understand busy work schedules and LIFE in general happens. Some situations cannot be avoided so we are always happy to cancel your appointment with 24 hours notice.
If any cancellation is made with less than 24 hours notice you will be charged 50% of the service fee. Missed appointments with no prior warning are subject to be charged 100% of the service fee.
On booking your appointment you agree to these terms. Additionally, if you book your appointment online, we will reach out to you within a couple days of booking your appointment and revise this booking policy and ask some general questions bout your hair to ensure the timing is correct!
We store all information in a secure location that is encrypted and password protected. We hope you understand and respect our Team members time
- The Eau Team